Shipping Policy – Effective Date: February 27, 2025

At ROLEXGLOWUNIE, we are committed to providing fast, reliable, and affordable shipping for all of our products. This Shipping Policy outlines the various shipping methods, delivery times, and related details to ensure a smooth and transparent shopping experience. Please read this policy carefully to understand how we handle shipping for your orders.

1. Shipping Methods and Rates

We offer a variety of shipping options to cater to your needs, whether you’re ordering from within the United States or internationally. Shipping fees will be calculated at checkout based on the weight, size of your order, and shipping destination.

  • Domestic Shipping (Within the United States):
    We provide the following domestic shipping options:

    • Standard Shipping: Typically arrives within 5-7 business days.
    • Expedited Shipping: Typically arrives within 2-3 business days.
    • Next-Day Delivery: Available for certain items, delivering the next business day after processing.

  • International Shipping:
    We ship to most countries worldwide. International shipping may take between 7-21 business days depending on the destination, customs processing, and local postal services. Please note that international shipping charges, duties, and taxes may apply, and these are the responsibility of the customer.

Shipping fees for domestic and international orders will be calculated during checkout. We strive to offer the best rates available, and we will keep you informed of any changes to the shipping process or delays.

2. Processing Time

After receiving your order, we will begin processing it within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Please note that the processing time is separate from the shipping time. While we strive to ship orders promptly, please allow additional time for order processing during busy periods (such as sales or holidays).

3. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive an email with tracking information. This will allow you to track your shipment as it makes its way to you. If you do not receive tracking information within 3 business days after placing your order, please contact us at info@rolexglowunie.com or call (314) 367-2179 for assistance.

4. Delivery Times

The estimated delivery times for your order depend on the shipping method selected and your location:

  • Domestic (Within the U.S.):

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Next-Day Delivery: Next business day (subject to availability)

  • International Orders:

    • Standard International Shipping: 7-21 business days
    • Delivery times may vary depending on customs procedures, the shipping carrier, and local postal systems.

Please keep in mind that delivery times are estimates and not guaranteed. Occasionally, weather conditions, postal delays, or customs processing may cause shipping delays, especially during peak seasons.

5. Shipping Restrictions

Currently, we ship to most locations within the United States and internationally. However, certain countries or regions may have shipping restrictions due to regulatory requirements, delivery carrier limitations, or other factors. If we are unable to ship to your location, we will inform you promptly and assist in finding alternative solutions if possible.

6. Damaged or Lost Items

We take great care in packaging and shipping your products to ensure they arrive in excellent condition. However, if your order arrives damaged or if you suspect that your item has been lost in transit, please contact us immediately:

Please provide your order number, along with photos of the damaged or defective item if applicable. We will work with the carrier to resolve the issue and either issue a replacement or process a refund.

If your package is marked as delivered but you cannot find it, please contact us within 7 days of the delivery date so we can assist you in resolving the issue.

7. Delivery Address and Accuracy

It is your responsibility to ensure that the shipping address provided at checkout is accurate and complete. ROLEXGLOWUNIE is not responsible for delays or lost packages due to incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately at info@rolexglowunie.com. We will make every effort to update the address before the order is shipped.

8. Customs, Duties, and Taxes (For International Orders)

International customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authority. These charges are not included in the cost of shipping, and we recommend checking with your local customs office for more information on potential charges before making a purchase.

9. Order Modifications and Cancellations

Once an order has been processed and shipped, it cannot be modified or canceled. If your order has not yet been shipped, we will do our best to accommodate changes or cancellations. Please contact us as soon as possible at info@rolexglowunie.com or (314) 367-2179 if you need to make any changes.

10. Contact Us

If you have any questions or concerns regarding shipping, tracking, or your order, please don’t hesitate to contact us. Our customer service team is here to help ensure your experience with ROLEXGLOWUNIE is seamless:

We appreciate your business and are committed to delivering your products quickly and securely.

11. Changes to This Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates or changes.